Shipping policy
Simple Gems Boutique Shipping Policy
At Simple Gems Boutique, we are dedicated to providing a smooth and reliable shipping experience for our customers within the USA. Please review our shipping details below:
Shipping Charge and Delivery Times
Delivery Time: Handling Time + Transit Time
Handling Time: 1–3 business days (Monday to Friday)
Order Cut-Off Time: Monday to Friday at 7:00 PM (EST)
All products are subject to a handling time to ensure quality and accuracy.
Shipping Rates and Transit Times
| Shopping Rate Name | Condition | Transit Time | Shipping Fee |
| Free Shipping | Orders $100 and up | 2–8 business days | Free |
| Standard Shipping | Orders $0.01 to $99.99 | 2–8 business days | $8 |
Pre-Orders
Pre-Order items please allow 7 days to 4 week turn around time. We will let you know before you order if items are pre-order.
Local Pick-Up (Plainview, TX)
We offer a local pick-up option for customers in Plainview, TX, and surrounding areas.
Tracking
We provide tracking information for all orders so you can easily follow your package from our warehouse to your doorstep.
Contact Information
For any questions or concerns about your order, please contact us:
Email: brendadiego@simplegemsboutique.com.
Phone: 8066476100
Physical Address: 3002 West 19th, Plainview Texas 79072, United States
Support Hours: Monday to Friday: 9:00 AM to 7:00 PM (EST)
Thank you for shopping with Simple Gems Boutique. We appreciate your business and look forward to serving you!